Cookie Policy

Categorisation

Cookie Name

Description

Duration

Strictly Necessary

_dc_gtm_UA-121623538-1

This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.

1 minute

Strictly Necessary

{{subsite}}_chosenSubsite_V6

This is used to keep the user on a subsite once they have select it from the international overlay

Session

Strictly Necessary

{{subsite}}_currency_V6

Used to keep track of the current currency the user is using

1 year

Strictly Necessary

{{subsite}}_shippingCountry_V6

Used to track shipping country preferences

1 year

Strictly Necessary

ADRUM

AppDynamics - browser performance management tool uses this cookies to collect web performance data and IP addresses. Lets us monitor page load speeds and bad sessions

Session

Strictly Necessary

ADRUM_BT*

AppDynamics - error tracking

Variable (has been 9999 or 1 day)

Strictly Necessary

CheckoutHandoverToken_V1

Used for security purposes to verify the checkout handover token

Session

Strictly Necessary

co_redirect

Used to redirect the user on an error

1 year

Strictly Necessary

cookieNoticeShown

This cookie is used to prevent the cookie notice from continuously showing one dismissed

1 year

Strictly Necessary

csrf_token

Used to prevent cross site request forgery, forms will not submit without it

Session

Strictly Necessary

DECACHE_CUSTOMER

Set by checkout to remove the customer from cache, no longer used

1 year

Strictly Necessary

ElysiumBasket{{sitename}}_V6

Used to store a users basket

1 month

Strictly Necessary

emailReEngagementCookie

This cookie is used to prevent the email signup popup from continuously showing once dismissed.

5 years

Strictly Necessary

JSESSIONID

General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.

Session

Strictly Necessary

locale_V6

Used to keep track of the locale the user is using

1 year

Strictly Necessary

nc_clr

Checkout locale for templates

Session

Strictly Necessary

nc_s

Checkout Session ID

Session

Strictly Necessary

NSC_*

This cookie name is associated with the Netscaler load balancing service from Citrix. This is a pattern type cookie with the root being NSC_ and the rest of the name being a unique encrypted alpha numeric identifier for the virtual server it originated from. The cookie is used to ensure traffic and user data is routed to the correct locations where a site is hosted on multiple servers, so that the end user has a consistent experience.

Session

Strictly Necessary

preservedReferer_V6

Keeps track of the referrer used on the site... - required for validation of affiliate referrer (for offers)

Session

Strictly Necessary

RELOAD_BASKET

Set by checkout to clear the users basket after a successful order

1 year

Strictly Necessary

user_id_V6

This contains an encrypted value which is used to keep a customer logged in on site

1 hour on desktop unless overwritten by site config SesionTimeoutInSeconds; 30 days on mobile

Strictly Necessary

utm_campaign_V6

Cookies to pass any UTM parameters to THG Fraud team system as an extra parameter in fraud prevention data analysis

30 days

Strictly Necessary

utm_medium_V6

Cookies to pass any UTM parameters to THG Fraud team system as an extra parameter in fraud prevention data analysis

30 days

Strictly Necessary

utm_source_V6

Cookies to pass any UTM parameters to THG Fraud team system as an extra parameter in fraud prevention data analysis

30 days

Strictly Necessary

wtid

Used for Fraud checking

3 years

Strictly Necessary

awin_awc_V6

Used to store parameter for Awin server-to-server tracking. As part of a product development to move from cookie and pixel-based tracking (client-side tracking) to server-to-server tracking we are adding a new first-party HTTP-only cookie (details below) to the platform. This cookie is for Awin and we will be adding cookies for Google and Facebook in the future that we will notify you about.

Overall, this development will improve the accuracy of tracking of affiliate and ad-related sales via Awin, Google and Facebook. It will remove the need for third-party cookies, which are in the process of being phased out by popular web browsers.

31 days

Strictly Necessary

dtCookie

This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. Dynatrace - Tracks a visit across multiple requests.

Session

Strictly Necessary

dtLatC

Dynatrace - Measures server latency for performance monitoring.

Session

Strictly Necessary

dtPC

Dynatrace - Required to identify proper endpoints for beacon transmission; includes session ID for correlation.

Session

Strictly Necessary

dtSa

Dynatrace - Intermediate store for page-spanning actions

Session

Strictly Necessary

rxVisitor

Dynatrace - Visitor ID to correlate sessions

Session

Strictly Necessary

rxvt

Dynatrace - Session timeout

Session

Strictly Necessary

affilTimestamp_V6

Used to track sales that have come in via an affiliate network link

30 days

Strictly Necessary

cje

Cookie to track CJ affiliate network sales event

~13 Months

Performance

__cfduid

Pingdom is used to provide uptime analysis and response times for the site.

30 days

Performance

_ED0FC_V6

Used for logging destroyed sessions en-route to checkout

1 year

Performance

_ga

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

2 years

Performance

_gat_UA-121623538-1

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

1 minute

Performance

_gid

This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.

1 day

Performance

affil_V6

Used to track sales that have come in via an affiliate network link.

30 days

Performance

chumewe_sess

Unique identifier for the session. Does not give access to anything is purely used for tracking.

4 hours

Performance

chumewe_user

Device cookie to uniquely identify device. Does not give access to anything and is purely for tracking.

5 years

Performance

gaVisitId

Used in the GA settings variable to assign the unique identifier to the user’s session.

It is set in GTM and used in the GA settings variable to assign the unique identifier to the user’s session. It be put into whichever category the other GA and tracking / analytics cookies are put into.

Performance

thgUserId

Used to unify sessions that happen across a single user if they are not logged in

2 years

Performance

user_transaction_ids

Used to dedupe the transaction event so that GA and Google Ads to not count the same transaction twice

2 years

Functional

allow-restricted

Track whether a user can view restricted content. Without this, a customer will be unable to access restricted areas of the site even when eligible.

Session

Functional

LPSessionID

This domain is owned by LivePerson. The main business activity is: Online Chat/Customer Data

Session

Functional

LPSID-nnnnnnnn

This is a pattern type cookie associated with software from LivePerson which enables online chat functionality with site visitors. This cookie appears to be a unique session identifier.

Session

Functional

lpTestCookiennnnnnnn

This cookie name is associated with the LivePerson chat software used to enable live chat on a website. It is a pattern type cookie which uses a unique identifier for each page. It appears to test whether or not the browser is set to accept first party cookies.

Session

Functional

LPVID

This cookie name is associated with software from LivePerson, which enables website owners to add online chat functionality to communicate directly with visitors. This cookie is believed to be a unique visitor identifier.

2 years

Functional

LPVisitorID

This domain is owned by LivePerson. The main business activity is: Online Chat/Customer Data

2 years

Functional

mobile_V6

Used to help with transitioning between mobile and desktop sessions

Session

Functional

RememberMe_{{sitename}}_V6

Once the user logs out, when they return to the login page the username field will remain populated

5 years

Functional

obfuscatedToken_V6

This is for dynamic opt in, for rate limiting

1d

FAO

The Hut.com Limited

Customer Services, Meridian House, Gadbrook Park, Cheshire, CW9 7RA

Email: customer.experience@thehutgroup.com

FAO: Data Manager

The Brand Architekts Limited

8 Waldegrave Road, Teddington, TW11 8GT

Email: digital@brandarchitekts.com